Guarantee

At Kenko Back™, we exist for our customers who are the lifeblood of our business. Our #1 priority is the happiness and satisfaction of our customers and this means that we stand by our product 100%. 

To prove how much confidence we have in our products and the value they provide to you, we are offering a 30-day money back guarantee that begins only when you receive the product. 

If our product does not work as intended, all you have to do is send us an email at support@kenkoback.com within 30 days of the purchase date and we will be more than happy to refund the whole amount in full. 

Once a refund is requested, we will process immediately and it will appear in your chosen payment method within 5-7 days. 

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