Kenko Back is based in Austin, TX with additional offices in Melbourne, Australia and the Philippines. 

Please get in touch with any questions you have!

If you have a question regarding the delivery of your order and have a tracking number, please try our Track Order service first. We also have a handy Shipping Guide which might help to answer any questions relating to the shipping of your order. 

If these haven't been able to answer your query, please feel free to send us a message at